3Com® NBX® IP Telephony—Industry-Leading Business Communications
The 3Com® NBX® IP Telephony module delivers the intelligence, power, and flexibility for managing the most demanding communications needs of organizations in one or many locations. Thousands of businesses around the world have discovered its powerful call processing, full set of built-in applications, and continuously expanding suite of optional applications—all designed to increase productivity and maximize investment assurance.
Three NBX IP platforms are available to meet the needs of small and medium size businesses with between two and four hundred users.
3Com NBX V3000 IP Telephony Solution: affordable and sophisticated features for small and medium organizations having from four to 200 stations. Ideal for key system replacement, the V3000 system is a complete telephony solution with a design that can scale for up to 1,000 users. The system includes four analog central office ports, one analog terminal port for a device such as a fax machine, four ports for Auto Attendant/Voice Mail (expandable to 72), 400 hours of message storage, Automatic Call Distribution, graphical Call Detail Recording, and Desktop Call Assistant.
3Com NBX V3001R IP Telephony Solution: The 3Com® NBX® V3001R Platform R6.0 is a full-featured IP telephony solution designed to make it simple and cost-effective for small and medium-size organizations to run voice applications on their converged IP networks. The platform helps increase productivity, simplify operations and lower costs. A wealth of built-in applications includes voice messaging, conferencing, email integration and an automatic call distribution (ACD) system that can support a call center, help desk or telesales group. To further stretch budgets and protect infrastructure investments, the solution can scale to 1,500 devices and support a range of industry-standard protocols.
3Com Voice Ready Starter Kit: The easiest way to get started with a IP telephony solution from 3Com. In this kit you will find: 3Com Unified Gigabit Wireless PoE Switch 24 2 x 3Com Wireless 7760 11a/b/g PoE Access Point 3Com NBX V3000 Analog Platform 3Com 3103 Manager Phone
and 15 FREE Phone Licenses to get you started.
Not sure if a Dedicated VoIP Solution is right for your business? Take advantage of our FREE on-site evaluation below and find out what this technology is all about and how it can be applied to YOUR business.
With NBX IP Solutions, organizations can:
Lower Cost
Gain as part of the base system the benefits of business-critical telephony features such as voice mail, auto attendant, ACD, desktop call control, and reporting.
Eliminate cost and administrative overhead required for separate voice and data networks
Simplify day-to-day operation with web-based administration with uncomplicated user configuration
Grow the phone system as the business grows: preserve existing NBX telephony investments and take advantage of the highly scalable NBX platform
Increase Productivity
Give employees easy and fast access to each other, regardless of their location, with a unified dial plan
Reduce the workload of IT staff with easy web-based system configuration instead of complicated interfaces from legacy vendors
Enable employees to manage the most important customer calls from their phone or from PC desktop call control
Ensure high availability with the Wind River VxWorks real-time operating system, avoiding the impact of server and PC downtime on telephone service
Strengthen customer interactions
Help customers reach the appropriate employee with advanced call forwarding and the expanded find me/follow me features of the 3Com Executive Assistant
Let employees greet a customer knowing relevant information about the caller from data provided by the Desktop Call Assistant and other computer desktop interactions
Integrate services with numerous off-the-shelf, productivity-enhancing software, including customer relationship management (CRM) and call center applications
Enhance communications with optional software, including 3Com eXchange Call Center and the Education module of the 3Com Convergence Applications Suite
Some benefits of a dedicated IP solution include:
Operate in either Standard NBX or SIP mode
Gain the convenience and cost savings of PoE implementation
Avoid costly and time-consuming training with intuitive system interfaces, including the user-friendly, web-based NBX NetSet management utility
Scale up to 1,500 devices and 720 PSTN lines with economy and ease using incremental, key-coded software upgrades
Choose IP phones to match business needs; 15 phone licenses included in base system
Support global users with 12 NBX voicemail languages/dialects