Lower Cost
- Gain as part of the base system the benefits of business-critical telephony features such as voice mail, auto attendant, ACD, desktop call control, and reporting.
- Eliminate cost and administrative overhead required for separate voice and data networks
- Simplify day-to-day operation with web-based administration with uncomplicated user configuration
- Grow the phone system as the business grows: preserve existing NBX telephony investments and take advantage of the highly scalable NBX platform
Increase Productivity
- Give employees easy and fast access to each other, regardless of their location, with a unified dial plan
- Reduce the workload of IT staff with easy web-based system configuration instead of complicated interfaces from legacy vendors
- Enable employees to manage the most important customer calls from their phone or from PC desktop call control
- Ensure high availability with the Wind River VxWorks real-time operating system, avoiding the impact of server and PC downtime on telephone service
Strengthen customer interactions
- Help customers reach the appropriate employee with advanced call forwarding and the expanded find me/follow me features of the 3Com Executive Assistant
- Let employees greet a customer knowing relevant information about the caller from data provided by the Desktop Call Assistant and other computer desktop interactions
- Integrate services with numerous off-the-shelf, productivity-enhancing software, including customer relationship management (CRM) and call center applications
- Enhance communications with optional software, including 3Com eXchange Call Center and the Education module of the 3Com Convergence Applications Suite
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Some benefits of a dedicated IP solution include:
- Operate in either Standard NBX or SIP mode
- Gain the convenience and cost savings of PoE implementation
- Avoid costly and time-consuming training with intuitive system interfaces, including the user-friendly, web-based NBX NetSet management utility
- Scale up to 1,500 devices and 720 PSTN lines with economy and ease using incremental, key-coded software upgrades
- Choose IP phones to match business needs; 15 phone licenses included in base system
- Support global users with 12 NBX voicemail languages/dialects
Standard Telecom
33 Laird Drive
Toronto, Ontario
M4G 3S8
Telephone: (416) 425-0052
Toll Free: (800) 810-1075
Fax: (416) 425-2082
For inquiries, please contact us at your convenience:
Sales:
sales@standardtele.com
Service:
service@standardtele.com
Dedicated IP Technology by
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